Course info
Synopsis
The progress of a team is principally dependent on the cohesiveness of its members and the strength of their working relationship. A cohesive team stands strong and united in the face of challenges, synergising the strengths and contributions of each team member to achieve collaborative outcomes.
Overview
In this e-learning module, you will learn of the importance of fostering team spirit in a team setting and understand the 5 competencies of Emotional Intelligence. You will also learn to differentiate the various conflict management styles and relate a sequential steps in managing conflicts among peers.
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